Privacy and Data Protection
Your information, your choice—Lunarexivo protects your privacy
About Our Privacy Policy
Your personal information’s safety is central to our values. We design every process at Lunarexivo to align with Canadian privacy laws.
This page explains what data we collect, how we use it, and your rights. We strive for full transparency, making data protection straightforward.
Information We Collect
We collect limited information to provide better service, respond to your requests, and maintain our community’s safety.
Direct Information You Provide
- • Personal details you submit by contacting us
- • Information you provide through forms
- • Feedback or inquiries sent to our team
- • Details provided to subscribe to our communications
- • Voluntary responses to surveys or event registrations
Automatically Collected Data
- • Pages you visit and time spent on each page
- • Browser and device information
- • Interaction with site features
- • Cookies and usage analytics for site improvement
- • Information to help diagnose site errors
How We Use Information
We use your data to respond to inquiries, improve your experience, and enhance our offerings. Your privacy is respected at every step.
- • Responding to messages and feedback
- • Providing requested details about sessions
- • Sending community updates if you opt in
- • Improving website features and content
- • Ensuring community safety and trust
- • Analyzing general site usage trends
- • Complying with legal requirements
Our Commitment: We uphold robust safeguards for all user data, with transparent processes and clear user rights.
Data Sharing Practices
We do not sell your information. Data may be shared only for essential service delivery or when required by law.
Working With Service Partners
Third-party services support our operations. Partners agree to legal standards for privacy and security in Canada.
Legal Compliance and Disclosure
Data may be disclosed if legally necessary, following relevant Canadian law.
Anonymous Analytics and Metrics
Aggregate non-identifiable statistics are used to improve services.
Your Data Rights
You have rights to access, correct, or delete your data. You may withdraw consent or ask about our privacy practices at any time.
- • Access to your personal information
- • Request corrections to your information
- • Request deletion of your account
- • Receive your data in a portable format
- • Object to specific processing of your data
- • Request restrictions on processing
To exercise your data rights or for privacy questions, please contact us as described below.
Keeping Your Data Secure
We use technical and organizational safeguards that help keep your data confidential and protected from unauthorized access.
Technical Safety Measures
- • Encrypted data storage
- • Secure communication protocols
- • System monitoring for unusual activity
- • Strong password and authentication tools
Organizational Safeguards
- • Staff privacy training and awareness
- • Internal guidelines for data handling
- • Access limited to authorized team
- • Regular policy reviews for compliance
How Long We Keep Data
Personal data is retained only as long as necessary for its intended purposes or as required by law.
- • Deleted after account closure
- • Removed upon your written request
- • Retained for 12 months
- • Stored to meet legal standards
- • Retained only with ongoing consent
We review retention periods regularly and promptly delete outdated records.
International Data Transfers
Data may be processed outside Canada if required for operations, following privacy safeguards and agreements.
- • Third-party service providers
- • Cloud-based data hosting services
- • Collaborative technology partners
- • Law enforcement (only if legally obligated)
Cookies and Tracking Technologies
Cookies support site functionality and analytics. You may manage preferences using browser settings.
Types of Cookies
- • Essential for basic site functions
- • Help measure website performance
- • Customize site experience
- • Remember preferences and options
Cookie settings can be updated anytime in your browser for full control.
Policy Updates and Changes
We notify users about major policy changes and update this page with a new date as needed.
- • Website notification banners
- • Email notices (if subscribed)
- • Updated policy page date
- • Community app or mobile notifications
Review this policy periodically for the latest version and details.
How to Reach Us
For privacy concerns or data requests, contact us by email or phone below.
Lunarexivo
240 Richmond Street West, Toronto, ON M5V 1V6 Canada
Phone: +1-643-685-8736
Email: content@lunarexivo.com
Last reviewed December 21, 2025
Effective December 21, 2025